Payment & Security
Lost In Amsterdam uses trusted partners for payments. We never register or retain your payment or credit card information. When you're paying, you're forwarded to Mollie, which provides secure and various payment methods based on your country. Upon payment, Mollie brings you back to our store.
We support Credit Cards like VISA and MASTERCARD, European Payment Cards, like IDEAL, SOFORT, BANKCONTACT. All the payment transactions are secured and we have buyer protection program.
We also support PAYPAL.
To ensure that shopping online is secure, when paying by credit/debit card your details will be encrypted using the minimum 128-bit SSL Software. We have chosen to use PayPal’s our one-lick payment gateway. PayPal ensure that all your credit card details are encrypted and sent securely between you, your bank and LostInAmsterdam.com.
Your credit card company may also carry out additional security checks. In the event your card is declined please contact your card issuer to authorise the transaction.
We may feel the need to carry out additional security checks to help protect both Lost In Amsterdam and its customers. In these cases we may ask for additional proof of ID such as a driving license or utility bill. You will be contacted either by email or by phone if this is necessary. This is to prevent fraud orders or shopping with stolen information.
The Conditions shall be governed by and construed in accordance with the laws of EU and you irrevocably submit to the exclusive jurisdiction of the courts of EU.
How secure is Lost In Amsterdam ?
Here at Lost In Amsterdam we take security seriously. We use Shopify Checkout platform, which is one of the most secure checkout system available to use and minimum 128 bit SSL security software in the checkout. This means that your card payment details are encrypted, you will see a small padlock and the prefix HTTPS appear in the top left hand side of your browser.
Lost In Amsterdam DO NOT store your payment profile.
(Our legal company name in The Netherlands registered as Lost In Amsterdam BV. Payment integrators may bring this sign or your statement may show like it)
If you have any questions please do not hesitate to contact customer services, info@LostInAmsterdam.com